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Smart Control Complaint System for Municipal Corporations


Author : Mrs. Dhanashree B.Mote and Dr.Deepak Gupta

Pages : 199-202
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Abstract

In India people’s corner will be a web based application which will help the citizen of a municipal corporation to register their complaints about day to day problems in their ward through a web application. People’s corner will provide a common man to register his complaints and problems to municipal authority as well as let the municipal authorities to address the issue as soon as possible. This application provides an interface to register one’s complaint and follow it up. This interface providse a which help clicking up a picture of any generalized problem that people are facing and will help in uploading the photo along with the complaint. This complaint, once registered, will be redirected to specific department of Municipal Corporation for example; a complaint about damaged road will be redirected to Public Work Department. Once the complaint sent to the respective ward the officers can take the necessary actions as soon as possible

Keywords: Municipal Corporation, Complaint, Classification, Dataset

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